General
- Better Protection for Consumers The Government is proposing to improve protection for consumers who purchase goods or services (including those supplied in electronic form) from businesses. Under the Consumer Rights Act , consumers have new rights with regard to goods that are...
- Charity Trustees - Guidance The regime governing charities has been progressively tightened up over the years, making the sort of scandals that were once not uncommon much more of a rarity. This means that trustees now have to adopt a more professional attitude to the management of a...
- Compensation for Loss of a Chance Most claims for damages are claims for damages or losses which have actually happened. For example, if a lorry mounted the pavement and smashed a garden wall, the claim would be for the cost of restoring the wall to its former condition. The law relating to...
- Consumer Rights law - Guidance Normal 0 false false false MicrosoftInternetExplorer4 Since 1 October 2015, under changes introduced by the Consumer Rights Act 2015 , it has been compulsory for most businesses to offer Alternative Dispute Resolution (ADR) to...
- Correcting Your Credit Rating Most people require credit at some time, whether it is in the form of a credit card, a loan or an overdraft. However careful you are, it is possible to find yourself blacklisted for credit purposes. When you apply for credit, the lender will apply to either...
- Credit Card Purchases: Know Your Rights When you order something and pay using a credit card, you are protected against loss...or are you? Although many people think that the protection that applies is absolute, it is not. Unless your credit card contract specifies otherwise, your...
- EHRC Publishes Revised Tips for Disabled Travellers Under European law, disabled persons and persons with reduced mobility have a right to receive help to get through the airport and board their plane when travelling on flights to and from the UK and Europe, including on domestic flights, provided they give...
- Faulty Goods: Know Your Rights In the UK, customers have various rights in respect of faulty goods. The Sale & Supply of Goods to Consumers Regulations 2002 were introduced in the UK on 31 March 2003. These also apply to 'non-retail' transactions, such as hire purchase...
- Keeping Your Identity Safe With the practice of fraud by impersonation becoming ever more frequent, clients are advised to take precautions to prevent being taken for a ride by thieves. Sorting out the problems caused by impersonation fraud can be an arduous and stressful procedure....
- Neighbours From Hell: Local Authority Powers The Housing Act 2004 contains a variety of measures designed to protect householders from the ‘neighbour from hell’, through measures targeting private landlords who turn a blind eye to disruptive behaviour by their tenants. The Act includes a...
- Package Tour Problems and Travel Delay - Your Rights We often hear of problems associated with package tour holidays and customers' attempts to gain compensation. It is important, therefore, to know what is and what is not a package tour for the purposes of working out who is responsible if things go badly...
- Treasure Trove - The Law There are countless stories of buried treasure, for example, the recent a huge find of Roman artefacts unearthed in London, but the public at large know little of the law relating to treasure trove and especially the law relating to items...
- Unfair Contract Terms - Your Rights as a Consumer UK consumer protection legislation is robust, giving them substantial rights and imposing significant obligations on traders. Indeed, in some cases the actions of a vendor may be sufficient to constitute an ‘unfair commercial practice’ (UCP). UK...
- Uninsured Drivers and Compensation Claims When accidents cause damage or injury and the responsible driver is uninsured, a claim can be made to the Motor Insurers' Bureau (MIB), an organisation financed by motor insurers with the intention of compensating those who have been involved in...